What questions should I ask a pet hotel before booking to ensure my pet's safety and well-being?

When choosing a pet hotel or boarding facility, it's crucial to ask the right questions to ensure your pet's safety, health, and overall well-being. Start by inquiring about their staff-to-pet ratio to confirm adequate attention and supervision. Ask about their staff's training and experience, particularly in handling pets with special needs or administering medication. Clarify their vaccination and health requirements for all pets staying at the facility to minimize the risk of disease transmission. Inquire about their emergency protocols, including veterinary care access and procedures for handling unforeseen situations. Understand their daily routines, including feeding schedules, exercise opportunities, and socialization practices. Finally, ask about their cleaning and sanitation procedures to maintain a healthy environment for all pets. Most reputable facilities are happy to answer these questions and may even offer a tour to demonstrate their commitment to pet care.